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frankfromnj

Q: I want a refund on an app i just purchased

How do I get a refund on an app that cost me a sale on ebay

iDVD '08, Mac OS X (10.7.2)

Posted on Apr 21, 2014 8:48 PM

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Q: I want a refund on an app i just purchased

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  • by King_Penguin,

    King_Penguin King_Penguin Apr 21, 2014 10:28 PM in response to frankfromnj
    Level 10 (134,019 points)
    iTunes
    Apr 21, 2014 10:28 PM in response to frankfromnj

    What do you mean 'cost me a sale on ebay' ? Refunds are generally only given for apps that don't work as described on the description page in the store. If the app isn't working on your iOS device, and you've tried deleting and redownloading it via the Purchased tab in the App Store app on the device, and you've tried contacting the developer, then try the 'report a problem' link to contact iTunes Support : http://reportaproblem.apple.com

     

    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption