HT4759: System requirements for iCloud

Learn about System requirements for iCloud
reneep44

Q: my phone is not backing up automatically on icloud like it says it is, I even tried to do it manually.I bought extra storage and It is still saying i have no room on the phone. I tried to back up to I cloud with extra stroage I have 13.mg left still

I know it saounds crazy maybe but I dont know much about this kind of thing.. I dont know how to get the storage fixed. I purchased the extra storage on Icloud a while back and it still isnt backing up like it says it is.. I took alot of apps off that i use even. I wanted to try to get more storage for the 7.1 and it says to manage storage so I deleted apps and it still didnt work so I looked to see if it has backed up anything. It says it did but the storage in Iclous was the same as it was two montths ago.  I am not sure what I am doing wrong. I am sure it is simple and I am over looking it.

iPhone 4, iOS 7

Posted on Apr 21, 2014 9:12 PM

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Q: my phone is not backing up automatically on icloud like it says it is, I even tried to do it manually.I bought extra storage and I ... more

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  • by mario49,

    mario49 mario49 Apr 24, 2014 12:10 PM in response to reneep44
    Community Specialists
    Apr 24, 2014 12:10 PM in response to reneep44

    Hello reneep44,

     

    Thanks for using Apple Support Communities.

     

    These two articles explain what iCloud backs up and how to manage the storage.

     

    iCloud: iCloud storage and backup overview

    http://support.apple.com/kb/PH12519?viewlocale=en_US

     

    Here’s what iCloud backs up:

    • Purchase history for music, movies, TV shows, apps, and booksYour iCloud backup includes information about the content you have purchased, but not the purchased content itself. When you restore from an iCloud backup, your purchased content is automatically downloaded from the iTunes Store, App Store, or iBooks Store. Some types of content aren’t downloaded automatically in all countries, and previous purchases may be unavailable if they have been refunded or are no longer available in the store. For more information, see the Apple Support article iTunes in the Cloud availability by country. Some types of content aren’t available in all countries. For more information, see the Apple Support article Which types of items can I buy in my country?.
    • Photos and videos in your Camera Roll
    • Device settings
    • App data
    • Home screen and app organization
    • iMessage, text (SMS), and MMS messages
    • Ringtones
    • Visual Voicemail

     

    Managing your iCloud storage

    http://support.apple.com/kb/ht4847

     

    You can also free up storage space by moving or deleting old email messages that you no longer need.

     

    Have a nice day,

    Mario