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I have and android phone and I want to use my mac email account. I cannot get the account to load

I am using an Droid Razr M phone and want to put my mac email account back on it. When doing the set up I constantly get a message that the there is not a connection to the Server. I have followed all the instructions on how to do it but it consistanly will not let me set the account back up. I am using the correct email address and password.

Posted on Apr 21, 2014 9:47 PM

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Posted on Apr 22, 2014 3:29 AM

Just to confirm, the correct settings are listed here:


http://support.apple.com/kb/HT4864


Particularly note the requirement for SSL.

2 replies

Apr 22, 2014 2:43 PM in response to Roger Wilmut1

Thank you so much for the help. I had to enter my complete email address using me.com added to my sign in name and then after I got to the next page to enter the settings, I changed the address to not include the me.com information. From there everything went through just fine. This ended about a week of frustration trying with many folks at the Verizon Store to help me. I'm so grateful for your help.

Jim

I have and android phone and I want to use my mac email account. I cannot get the account to load

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