HT1430: Restart or reset your iPhone, iPad, or iPod touch
Learn about Restart or reset your iPhone, iPad, or iPod touch
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Apr 22, 2014 3:08 AM in response to Grant1909by JAH1294,Hi
Have you tried adding mulitple fingerprints for one finger for greater accuracy. For example I have added 3 prints for one thumb as you never get the exact same grip on the phone, Also try different fingers. If none of that works and you are still under warrenty return to an apple store they should help you or replace the phone if there is a problem
Hope this helps