HT202023: About in-app purchases

Learn about About in-app purchases
Lynz247

Q: Hi I purchased a game app for my daughter (6 years) and noticed 2 charges of £20.98 off this app she doesn't know and I don't know what this is for as it was a free app.

Hi I purchased a game app for my daughter (6 years old ) littlest pet shop and been charged for 2 bills of £20.98 she doesn't know and I don't know how this has happened as it was a free app ?

iPad, iOS 7.0.1

Posted on Apr 22, 2014 5:00 AM

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Q: Hi I purchased a game app for my daughter (6 years) and noticed 2 charges of £20.98 off this app she doesn't know and I don' ... more

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  • by JAH1294,

    JAH1294 JAH1294 Apr 22, 2014 5:14 AM in response to Lynz247
    Level 2 (490 points)
    Apr 22, 2014 5:14 AM in response to Lynz247

    Hi

     

    Alot of free apps offer in app purchases which has probably happened here, things for extra points scores etc etc are offered for prices which is how the app can afford to be free via the charge in other purchases within the game.

     

    These are the sorts on in app purchases in littlest pet shop may have been one of these?

     

    Screen Shot 2014-04-22 at 13.12.10.png

     

    If you are 100% sure that no purchse was made get in touch with apple they should be able to tell you what was purchased and when then you can take it from there?

     

    Hope this helps