Automatic font size/type change after sending - why and how do I fix it?

Question

Level 1

8 points

Automatic font size/type change after sending - why and how do I fix it?

This only seems to happen when I copy text from a web page and paste it into a compsosing email within Mail but it does not display on screen as anything different until the email is sent.

Here is an excerted screenshot from an email that was sent. When I composed it there appeared to be normality but after sending it changed.

A little more background on when this seems to happen. My french is not good. I use dictionary.com to translate text then copy and paste it to the email. I am not sure if this is the only circumstance of when this debacle happens but it seems to be constant when I follow the previous steps. Note: If I am not troubleshooting when it happens and I highlight all text (even though it looks normal) before sending then manually change the font size or font type and revert back to the size type then it does not always happen but still will periodically.

Any ideas on how to fix this problem? Is it a known bug or virus?

MacBook Pro with Retina display, OS X Mavericks (10.9.2)

Posted on Apr 22, 2014 10:41 AM

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Answer 1

dofromon Author

Level 1

8 points

Apr 22, 2014 1:11 PM in response to thomas_r.

Thank you thomas_r.,

I ran a quick test by emailing to another address of my own and your solution seems to have remedied the situation. Thank you very much and I hope you and yours have a great day!

dofromon

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Answer 2

thomas_r.

Level 7

32,031 points

Apr 22, 2014 12:17 PM in response to dofromon

This is not a virus.

It's important to keep in mind that Mail sends HTML e-mail, when the text needs to be "styled" in any way, rather than just plain text, and not all mail clients will display that in the same way (or even at all). Also, Mail doesn't really have much in the way of editing capabilities for HTML e-mail.

Fortunately, from what you describe, there's a solution... if text you are copying from somewhere and pasting into Mail has strange formatting, try command-option-shift-v, or Edit -> Paste and Match Style, to paste the text. This discards all the style information attached to the copied text, and pastes just the text itself, making the text match the style of whatever you're pasting it into.

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Answer 3

dofromon Author

Level 1

8 points

Apr 22, 2014 10:46 AM in response to dofromon

Btw - It does not matter how much or which pieces were copied and pasted at which time. For instance for the excert included, I copied and pasted "Joyeuses Pâques!" first by it's self then the remaining text was done all together in one piece and as you see within that one copy and pasted piece the font size changes.

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