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Why will iTunes/App Store not let me download apps?

Whenever I go to download any apps or songs whether they are free or not it says that there is a "billing problem with a previous purchase. Please update your payment method" so when I update my payment method to the correct details it says its wrong when it's right. Can someone help me

iPhone 4, iOS 6.1.3

Posted on Apr 22, 2014 1:14 PM

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Posted on Apr 24, 2014 7:28 AM

Hi there abby55,


You may find the information in the article below helpful.


iTunes Store: My credit card's security code or zip code does not match my bank's recordshttp://support.apple.com/kb/ts1646


-Griff W.

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Why will iTunes/App Store not let me download apps?

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