Display won't stay tilted

You can open the back if you DO NOT have the iMac G5
iSight. If you go to the support link tab, look up
your iMac model, there should be some How-To
articles. It may not directly show you how to
tighten up neck but it does have some good diagrams
and photos that might point you in the right
direction...

Otherwise, if you do not have a self serviceable
iMac, you will need to bring it in...

Rick

iMac G5 iSight 20"
- 30G iPOD in Slimming Black - Mac OS X
(10.4.7) - HP Pav 15" WS and Toshiba Sat 17"
WS LP's - Canon 20D & A620

Thanks, Rick. It's the iSight model and I was afraid I wouldn't be able to service it. I bought it as a store return, and it's had some parts replaced since the serial number doesn't show in System Profiler. Probably happened as a result of the service. It's 120 miles to the nearest Mac Store. 😟

G5 iMac 20" Mac OS X (10.4.7)

You can always use a piece of cardboard or even the
inside tube of a paper towel roll and wedge it
between Mac and stand.

If you really wanted to get creative, you can buy a
3" piece of rubber or plastic hose @ 1+ inches in
diameter at your local hardware store and use that
instead... just be careful not to block the air
intake right above the power supply...

Rick

iMac G5 iSight 20"
- 30G iPOD in Slimming Black - Mac OS X
(10.4.7) - HP Pav 15" WS and Toshiba Sat 17"
WS LP's - Canon 20D & A620

Yeah, I've got an old Word 2001 clamshell case wedged in there that works perfectly. Finally that old version is doing something other than collecting dust!

I'll want to get it fixed since it will affect the resale value somewhere down the road. I have about 6 months of Applecare left.

Well, I broke down and took my iMac to the Apple store to see about a repair. It appears the stand was bent, which might have been the cause of loose hinge. Since I bought this iMac as an open box/return, I have no idea how this happened. Cost of a new stand is $51.00.

That's a good deal... did that include installing?

Rick

iMac G5 iSight 20"
- 30G iPOD in Slimming Black - Mac OS X (10.4.7)
- HP Pav 15" WS and Toshiba Sat 17" WS LP's -
Canon 20D & A620

That's the only charge to me on my invoice. They were replacing the logic board under warranty at the same time, so there is a charge for labor covered under warranty that might include the labor charge for installing the stand. Still waiting for the repair to be completed so I'll know more when I pick it up.

We have determined the stand was damaged in shipping. I just got it on eBay and the seller says it was in mint condition when he shipped it. They are refunding me the cost of the stand and they will make a claim on FedEx for shipping damage.

I had no idea it was shipping damage as there was no damage to the shipping container. Seems the only way the stand could have been bent was from dropping the package. I had no idea it was bent until the Apple Genius pointed it out to me when I mentioned the problem with the display not staying tilted.

Now I'm wondering if the logic board failure had something to do with the shipping. At least that part of it is covered under warranty.

iMac G5 iSight 20" Mac OS X (10.4.7) Video iPod 30 GB