1 Reply Latest reply: Apr 22, 2014 3:31 PM by lllaass
la2993 Level 1 (0 points)

Hi everyone,


recently i have had my ipod touch stuffing up.Some of the things it has been doing are


  • Disconnecting from the wifi even though it has full strength
  • Having the date and time set to the complete wrong time
  • getting these fat purple and white lines on the sreen then turning off.


Please help!


iPod touch, iOS 7.1, haven't had trouble in the past
  • lllaass Level 10 (175,857 points)


    - Reset the iOS device. Nothing will be lost      

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Restore from backup. See:                                               

    iOS: Back up and restore your iOS device with iCloud or iTunes

    - Restore to factory settings/new iOS device.                       

    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

      Apple Retail Store - Genius Bar