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Ipod touch 5th generation IOS 7.1.1 problems...

Hi everyone,


recently i have had my ipod touch stuffing up.Some of the things it has been doing are


  • Disconnecting from the wifi even though it has full strength
  • Having the date and time set to the complete wrong time
  • getting these fat purple and white lines on the sreen then turning off.


Please help!

Thankyou!!

iPod touch, iOS 7.1, haven't had trouble in the past

Posted on Apr 22, 2014 3:23 PM

Reply
1 reply

Apr 22, 2014 3:31 PM in response to la2993

Try:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Restore from backup. See:

iOS: Back up and restore your iOS device with iCloud or iTunes

- Restore to factory settings/new iOS device.

If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

Ipod touch 5th generation IOS 7.1.1 problems...

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