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Ipod is completely disabled. And I plugged it in and did the 5 second thing with the home button. And it went through the whole process of deleting everything. She forgot her pass. it got done w/ deletin and is still disabled. Helpp please.

Okay, My ffriends freind locked her out of her ipod forever. And she forgot her password. And she doesn't have Itunes so she brought it to me. And i did the whole hold the home buttonn for 5 sec. and everything and it said restored but is still diabled. What do I do?

iPod touch, iOS 6.1.1

Posted on Apr 22, 2014 5:16 PM

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1 reply

Apr 23, 2014 3:00 AM in response to lauramoore2002

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.

iOS: Wrong passcode results in red disabled screen

If recovery mode does not work try DFU mode.

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

For how to restore:

iTunes: Restoring iOS software

To restore from backup see:

iOS: Back up and restore your iOS device with iCloud or iTunes

If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.

You can redownload most iTunes purchases by:

Downloading past purchases from the App Store, iBookstore, and iTunes Store


If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.


Maybe this too:

Try disabling the computer's antivirus and firewall.

- Next try the manual install method of:

iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch

Place the iPod in recovery mode after the firmware download is complete and then restore using the instructions in the article. Sometimes recovery mode timeouts and returns to disabled before the firmware download is complete.

- Then try on another computer

Ipod is completely disabled. And I plugged it in and did the 5 second thing with the home button. And it went through the whole process of deleting everything. She forgot her pass. it got done w/ deletin and is still disabled. Helpp please.

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