My mother-in-law gave my son her ipod, it is under her itunes account. I have tried to sync to my computer but it does not allow me to sync or change the password or apple ID. I do not want to restore or he'll lose all his apps and pics. Help
iPod classic
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
My mother-in-law gave my son her ipod, it has her apple ID attached to it. He has changed and forgotten his passcode. I have tried to sync to itunes but cannot find option to do this and try to change passcode. Help
