i can,t restore my ipod there were problem downloading the my

i can not restore my ipod there were a problem downloading the softwave for the ipod touch an unknown error occurred (306)

Posted on Apr 22, 2014 5:37 PM

Reply
1 reply

Apr 23, 2014 2:54 AM in response to linhdoan61

Try:

- Powering off and then back on your router.

- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

- Change the DNS to either Google's or Open DNS servers

Public DNS — Google Developers

OpenDNS IP Addresses

- For one user uninstalling/reinstalling iTunes resolved the problem

- Try on another computer/network

- Wait if it is an Apple problem

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

i can,t restore my ipod there were problem downloading the my

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.