Cannot submit, even though graphic is large enough and valid feed.

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Level 1

10 points

Cannot submit, even though graphic is large enough and valid feed.

Hello,

http://bryangarrity.podbean.com/feed/ is a valid feed - podbean. I have several channels with feeds from there. Feed works, I have a large icon 1600 x 1600 png, yet when I submit, the note in alert window says this:

Podcast cover art must be at least 600 x 600 pixel jpg, or png in rgb color space, and hosted on a server that allows http head requests.

Podbean does, cover meets criteria.

What now? Suggestions appreciated, thank you.

Susan

Windows 8

Posted on Apr 22, 2014 7:23 PM

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Answer 1

Best reply

Roger Wilmut1

Level 10

131,146 points

Apr 22, 2014 11:42 PM in response to Suzbinky

The image which matters is the URL carried in the 'itunes:image' tag. The URL there is

http://imglogo.podbean.com/image-logo/587764/logo-bigdaddyradio.png

and the image is 352 x 265 - it needs to be 1400 x 1400 to be accepted (and less tehan 500kB).

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Answer 2

Suzbinky Author

Level 1

10 points

Apr 23, 2014 8:04 AM in response to Roger Wilmut1

Interesting. I wonder where they are getting that from. http://imglogo.podbean.com/image-logo/587764/bigdaddyradio-podcast-logo-bg.png is the one I have in the admin. The other was the image from last week. Hmm. Seems like the old one is stuck in cache. OK, I missed that part about less than 500KB.

I've change the image to fit that criteria and uploaded to the podbean site again. I'll try it again. Hopefully it will pull the new one in.

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Answer 3

Apr 23, 2014 8:11 AM in response to Suzbinky

The URL of the image in the 'itunes:image' tag is

http://imglogo.podbean.com/image-logo/587764/logo-bigdaddyradio.png

and this is the smaller one: nothing has changed.

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Answer 4

Suzbinky Author

Level 1

10 points

Apr 23, 2014 8:22 AM in response to Roger Wilmut1

Thank you. I'm taking this to podbean to ask why the admin updates are not updating that specific field. Explains same issue on another site. THANK YOU, Roger!

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