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Front camera on ipod stopped working

Okay, so my ipod 5 was working perfectly fine and I was on snapchat and it glitched out (as you know apps do) and when I got back into it I noticed there was no switch to the front camera, and the back camera worked fine. After that I went to my normal camera and found that the back camera stilled worked on this but the front camera didn't and I couldn't switch back to the back camera afterwards (like it froze). My question is DOES ANYONE KNOW HOW I CAN FIX THIS AND IF THEY KNOW HOW MUCH IT MIGHT COST!?! I have tried a bunch of different stuff like resetting it and doing a hard reset and it's still not working. Please help if you can and thanks so much!

iPod touch (5th generation), iOS 7.1.1

Posted on Apr 22, 2014 7:54 PM

Reply
1 reply

Apr 23, 2014 2:25 AM in response to Kshuey17

Try:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Reset all settings

Go to Settings > General > Reset and tap Reset All Settings.

All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

- Restore from backup. See:

iOS: Back up and restore your iOS device with iCloud or iTunes

- Restore to factory settings/new iOS device.

If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

- If not under warranty Apple will exchange your iPod for a refurbished one for $149 for 32 abd 64 GB 5G:

Apple - Support - iPod - Repair pricing

You can do it at an Apple store by making an appointment:

Apple Retail Store - Genius Bar

or sent it in to Apple. See:

Apple - Support - iPod - Service FAQ

A third-party place like the following maybe less. Google for more.

iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

Fix it yourself if you are up to it

iPod Touch Repair – iFixit

Front camera on ipod stopped working

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