2 Replies Latest reply: Apr 23, 2014 9:28 AM by Danib96
Danib96 Level 1 (0 points)

Why my ipod automatically by itself changes my music and delete my music then when I try to change my song in my albums it changes and go to my play list and edit it and try to delete my playlist... Then when I put in my passcode it changes my numbers to numbers I didn't press  it..if this happened to anyone please tell me how you stopped it.

iPod touch, iOS 6.1.6
  • lllaass Level 10 (175,795 points)


    - Reset the iOS device. Nothing will be lost      

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Reset all settings                 

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:                                               

    iOS: Back up and restore your iOS device with iCloud or iTunes

    - Restore to factory settings/new iOS device.                       

    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

      Apple Retail Store - Genius Bar                                              

  • Danib96 Level 1 (0 points)

    Thanks I'm going to make a appointment with them so they can fix even though I reset it I'm going to go.. Thanks for the help