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Why my ipod screen glitches

Why my ipod automatically by itself changes my music and delete my music then when I try to change my song in my albums it changes and go to my play list and edit it and try to delete my playlist... Then when I put in my passcode it changes my numbers to numbers I didn't press it..if this happened to anyone please tell me how you stopped it.

iPod touch, iOS 6.1.6

Posted on Apr 23, 2014 1:12 AM

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Question marked as Best reply

Posted on Apr 23, 2014 1:46 AM

Try:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Reset all settings

Go to Settings > General > Reset and tap Reset All Settings.

All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

- Restore from backup. See:

iOS: Back up and restore your iOS device with iCloud or iTunes

- Restore to factory settings/new iOS device.

If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

2 replies
Question marked as Best reply

Apr 23, 2014 1:46 AM in response to Danib96

Try:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Reset all settings

Go to Settings > General > Reset and tap Reset All Settings.

All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

- Restore from backup. See:

iOS: Back up and restore your iOS device with iCloud or iTunes

- Restore to factory settings/new iOS device.

If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

Why my ipod screen glitches

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