Nike app won't download to phone just opens from App Store??

I previously had the nike running app on my previous iphone. I have tried to download it again to my iphone 5 but it only has the option to open it via the App Store. It's definitely not downloaded to my phone. Any help on how I can fix this?

iPhone 5, iOS 7.1.1

Posted on Apr 23, 2014 2:21 AM

Reply
3 replies

Apr 23, 2014 2:29 AM in response to Nataliehun

It might still be installed, but a bug might be causing it not to appear. Try these:

  • Do a Spotlight search. On the home screen, swipe down from any icon to bring down the Spotlight search bar. Search for Nike - it might show up.
  • Do a soft reset. Hold the sleep/wake and home buttons for about 10 - 15 seconds or until the phone turns off and the Apple logo appears, at which point let go of the buttons. Unlock your iPhone and look for the app.
  • Reset your home screen layout (this will delete any folders and place all of your apps on the home screen). Open Settings, then go to General - Reset - Reset Home Screen Layout. After the process completes try looking for the app.

Hope this all helps!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Nike app won't download to phone just opens from App Store??

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.