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Hi, Have not met anyone with this problem in ringing around, and I now have a couple of authorised service centers here in New Zealand to contact and see if they are able to chat to someone from Apple about the problem as upgrading to Mavericks seems to have made it worse, sometimes it is under a minute before it happens and other times it can be over an hour, so not looking good and mostly impossible to do any work.
If you're talking about the mid-2010 GPU issue, some people have reportedly gotten help outside the 3 year window. All you can do is try at the local store. You might want to read through this thread and try this though:
Hi Bob,
Yes I have the mid 2010 15" MacBook Pro 6,2 - 2.66 i7 that has the frequent crashes and restarts since upgrading and was unaware that there were any hardware issues and there being no Apple Store here in NZ etc had not been able to seek the required test but will see if any of the service centers can assist.
The thread is great, thank you, I had a similar post previously but I cannot find it.
If I was aware of the three year warranty offer last year I would have certainly looked into it.
Cheers
Darren
Some users have definitely been offered free repairs, well after the 3 year period. Any AASP should be able to run the relevant test, although you may well need to speak to Apple yourself once there's a definite diagnosis.
http://www.apple.com/nz/legal/statutory-warranty/
A 'reasonable period' for an expensive, good quality computer might be considered more than 3 years ? .
Darren,
Towards the end of that thread, a user claims to have found a solution that's worked for him. That's why I suggested looking through it. One other person has claimed it worked for him as well. It's a fairly simple process, might be worth a try.
Is this problem covered by Apple if three years have passed?
