HT203768: Get help finding missing information in iCloud after restoring an iOS device

Learn about Get help finding missing information in iCloud after restoring an iOS device
Hopsee
Level 1 (0 points)

Q: Recover photos?

After breaking my phone and receiving a new iphone 5, I have used iCloud to recover my old photos. After recovering, any photos I took on the new device are gone. How do I recover these photos?

iPhone 5c

Posted on Apr 23, 2014 5:46 AM

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Hopsee

Q: Recover photos?

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  • by JimHdk,

    JimHdk JimHdk Apr 23, 2014 6:00 AM in response to Hopsee
    Level 7 (28,565 points)
    iPad
    Apr 23, 2014 6:00 AM in response to Hopsee

    After doing a restore you won't be able to recover them. They and all other data were replaced during the restore.

     

    You should have saved them from your new iPhone before doing the restore. You could have put them back after the restore.

  • by DeliaGi,

    DeliaGi DeliaGi Apr 23, 2014 11:19 PM in response to Hopsee
    Level 1 (0 points)
    Apr 23, 2014 11:19 PM in response to Hopsee

    Yeah, just as JimHdk said, you won't be able to recover your photos in your iPhone now, therefore, when I recover iPhone data from iCloud, I will choose iPhone data recovery program. This program allows you to restore data from iCloud backup without reset your iPhone.