HT201363: About Apple ID security questions

Learn about About Apple ID security questions
ViolaBB
Level 1 (0 points)

Q: Forgot my security question with invalid rescue email address

I forgot the answer to my security questions, but my rescue email address is not correct. (It is not even a valid email address.) I can't change my secure email address but the website keeps telling me that the email has been sent. What can I do for that

Posted on Apr 23, 2014 7:30 AM

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ViolaBB

Q: Forgot my security question with invalid rescue email address

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  • by Niel,

    Niel Niel Apr 23, 2014 8:07 AM in response to ViolaBB
    Level 10 (314,599 points)
    Mac OS X
    Apr 23, 2014 8:07 AM in response to ViolaBB

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.

     

    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.

     

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