HT201363: About Apple ID security questions

Learn about About Apple ID security questions
Sweet_MinJ
Level 1 (0 points)

Q: Security Question

I cannot remember setting the answer of security question while my rescue email address is no longer valid. What should I do?

iOS 7.1.1

Posted on Apr 23, 2014 7:43 AM

by Niel,Solvedanswer
Niel Niel
Level 10 (314,599 points)
Mac OS X
A:

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.

 

They wouldn't be security questions if they could be bypassed without Apple verifying your identity.

 

(105359)

Posted on Apr 23, 2014 8:02 AM

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Sweet_MinJ

Q: Security Question

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  • by Niel,Solvedanswer

    Niel Niel Apr 23, 2014 8:02 AM in response to Sweet_MinJ
    Level 10 (314,599 points)
    Mac OS X
    Apr 23, 2014 8:02 AM in response to Sweet_MinJ

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.

     

    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.

     

    (105359)