att has approved unlock, however after following the steps to further unlock.. my phone is still unlocked i am unable to use my new SIM card
please help me..
I have received approval for my iphone5 unlock from AT&T.
Phone is currently with my sister in India.
I followed all the steps to unlock:
- Open itunes
- ensure the phone has the Original SIM
- back-up and restore the phone using iTunes and original SIM card.
- after restoring the phone was NOT unlocked.
Called apple support they said they have escalated this issue and were supposed to call me back in a day it has been a week and have no answer .. I am stuck..
PLEASE HELP me!
iPhone 5, iOS 7.1.1