My home button is stuck and I have a warranty but I won't be able to give you the serial number right now because it is at home I just need to know if you can give me a new one if I call you guys when I get home to give you the information like what information will you need when I call
iPod touch, iOS 7.1.1
We are fellow users and not Apple employees...you need to take the iPod Touch to an Apple store genius bar so the techs can check it out and see what to do next.
If you cannot do that, you can contact AppleCare at the appropriate number from http://support.apple.com/kb/HE57 or go to the ExpressLane and open a service order: https://expresslane.apple.com
We are fellow users and not Apple employees...you need to take the iPod Touch to an Apple store genius bar so the techs can check it out and see what to do next.
If you cannot do that, you can contact AppleCare at the appropriate number from http://support.apple.com/kb/HE57 or go to the ExpressLane and open a service order: https://expresslane.apple.com
Okay well why were you able to help another lady on here with the same thing so your saying that ur fake
There are no Apple employees on here, all we can do is give people advice, not actual service or replacement of a device. Another user may have contacted AppleCare support and there been given a replacement but I can assure you no one here has the authority to do that.
The Apple Support Communities is a large group of fellow users helping with technical questions, but for service by Apple it is necessary to contact an Apple service support person.
My home button is stuck on my ipod 5 and I have a warranty
