HT201400: If you can’t connect to the iTunes Store
Learn about If you can’t connect to the iTunes Store
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Helpful answers
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Apr 25, 2014 9:35 AM in response to chuul3by matt00,Hey chuul3,
Thanks for the question. The following resource outlines the exact error message you are receiving, along with steps towards a resolution:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
"Error 3001," "-42110," or "5103"
This alert is related to iTunes Store movie rentals and authorization issues.
Make sure you are using the most recent version of iTunes and QuickTime. They both can be downloaded free of charge.
If your iTunes is up to date, remove the SC Info folder.
Thanks,
Matt M.