HT201444: If you see error 9, 4005, 4013, or 4014 when you restore your iOS device
Learn about If you see error 9, 4005, 4013, or 4014 when you restore your iOS device
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All replies
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Helpful answers
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Apr 25, 2014 9:00 AM in response to jacksmevby matt00,Hey jacksmev,
Thanks for the question. If your iPhone is in recovery mode, the following resource should help:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Thanks,
Matt M.
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Apr 27, 2014 1:48 AM in response to matt00by xixo32,I've tried all of that, and the problem persists.
The iTunes can't end the restore, and the device only restores from iTunes, so, it's a vicious cicle without end.....
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Apr 27, 2014 3:54 AM in response to jacksmevby Guillemdp,Hi! I had the same problem 2 days ago, I did the 7.1.1 update and my iPhone 5s enter to recovery mode, after 2 hours chatting with Apple representative without solution I gave up.
Tried to recover the iPhone 10 times ....I tried one more and was recovered
What happened?
This is my first problem with an iPhone since I first bought the 3
Very upset with this matter
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Apr 27, 2014 3:59 AM in response to xixo32by Guillemdp,The same happened to me, the apple chat service tried to help me but at the end they sent me to an apple store to check the hardware.
In my 11th attempt to restore it was successful
But was restore to march 10th, I missed a lot of information and pics
Hope Apple can answer about this matter...
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Apr 29, 2014 9:25 PM in response to jacksmevby Rudie Janusauskas,I tried updating my iphone 4 to 7.1.1 and it went straight into recovery mode.... I finally got my iphone out of recovery mode, but now it won't accept my Icloud info and states "An error occrured while trying to save the Icloud account?" What do I do????
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Apr 30, 2014 3:49 PM in response to jacksmevby xixo32,After been able to restore and reactivate my 4S, loosing a bunch of information, which most of, was on a Cloud service (I'm not stupid), with the iOS 7.1.1 installed, my phone when gets a low GSM signal, or some other issue due to the iOS update, it starts searching for my cellular carrier, and doesn't stop searching. Sometimes a restart, resolves, sometimes don't. Even if I eject the SIM card with the phone on, it doesn't understand that the SIM is missing, it keeps searching.
I've already lost some important phone calls, because now and then, never know when, I have no cell phone, just an iPOD.
Two weeks, since this started and Apple doesn't do or fix or say anything??????