HT201444: If you see error 9, 4005, 4013, or 4014 when you restore your iOS device

Learn about If you see error 9, 4005, 4013, or 4014 when you restore your iOS device
jacksmev

Q: i updated my iphone with the new update 7.1.1 but now it has gone into recovery mode, what should i do.

i updated my iphone with the new update 7.1.1 but now it has gone into recovery mode, what should i do.

iPhone 5c, iOS 7.1.1

Posted on Apr 23, 2014 11:56 AM

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Q: i updated my iphone with the new update 7.1.1 but now it has gone into recovery mode, what should i do.

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  • by matt00,

    matt00 Apr 25, 2014 9:00 AM in response to jacksmev
    Level 5 (4,015 points)
    Apr 25, 2014 9:00 AM in response to jacksmev

    Hey jacksmev,

     

     

    Thanks for the question. If your iPhone is in recovery mode, the following resource should help:

     

    If you can't update or restore your iOS device

    http://support.apple.com/kb/HT1808

     

     

    Thanks,

     

    Matt M.

  • by xixo32,

    xixo32 xixo32 Apr 27, 2014 1:48 AM in response to matt00
    Level 1 (0 points)
    Apr 27, 2014 1:48 AM in response to matt00

    I've tried all of that, and the problem persists.

    The iTunes can't end the restore, and the device only restores from iTunes, so, it's a vicious cicle without end.....

  • by gsmhelper,

    gsmhelper gsmhelper Apr 27, 2014 2:01 AM in response to xixo32
    Level 1 (5 points)
    Apr 27, 2014 2:01 AM in response to xixo32

    use clean pc and use updated itunes

  • by xixo32,

    xixo32 xixo32 Apr 27, 2014 2:32 AM in response to gsmhelper
    Level 1 (0 points)
    Apr 27, 2014 2:32 AM in response to gsmhelper

    done that, same thing....

  • by Guillemdp,

    Guillemdp Guillemdp Apr 27, 2014 3:54 AM in response to jacksmev
    Level 1 (0 points)
    Apr 27, 2014 3:54 AM in response to jacksmev

    Hi! I had the same problem 2 days ago, I did the 7.1.1 update and my iPhone 5s enter to recovery mode, after 2 hours chatting with Apple representative without solution I gave up.

    Tried to recover the iPhone 10 times ....I tried one more and was recovered

    What happened?

    This is my first problem with an iPhone since I first bought the 3

    Very upset with this matter

  • by Guillemdp,

    Guillemdp Guillemdp Apr 27, 2014 3:59 AM in response to xixo32
    Level 1 (0 points)
    Apr 27, 2014 3:59 AM in response to xixo32

    The same happened to me, the apple chat service tried to help me but at the end they sent me to an apple store to check the hardware.

    In my 11th attempt to restore it was successful

    But was restore to march 10th, I missed a lot of information and pics

    Hope Apple can answer about this matter...

  • by Rudie Janusauskas,

    Rudie Janusauskas Rudie Janusauskas Apr 29, 2014 9:25 PM in response to jacksmev
    Level 1 (0 points)
    Apr 29, 2014 9:25 PM in response to jacksmev

    I tried updating my iphone 4 to 7.1.1 and it went straight into recovery mode.... I finally got my iphone out of recovery mode, but now it won't accept my Icloud info and states "An error occrured while trying to save the Icloud account?" What do I do????

  • by xixo32,

    xixo32 xixo32 Apr 30, 2014 3:49 PM in response to jacksmev
    Level 1 (0 points)
    Apr 30, 2014 3:49 PM in response to jacksmev

    After been able to restore and reactivate my 4S, loosing a bunch of information, which most of, was on a Cloud service (I'm not stupid), with the iOS 7.1.1 installed, my phone when gets a low GSM signal, or some other issue due to the iOS update, it starts searching for my cellular carrier, and doesn't stop searching. Sometimes a restart, resolves, sometimes don't. Even if I eject the SIM card with the phone on, it doesn't understand that the SIM is missing, it keeps searching.

    I've already lost some important phone calls, because now and then, never know when, I have no cell phone, just an iPOD.

     

    Two weeks, since this started and Apple doesn't do or fix or say anything??????