HT201263: If you can't update or restore your iPhone, iPad, or iPod touch

Learn about If you can't update or restore your iPhone, iPad, or iPod touch
Kiss Chase
Level 1 (0 points)

Q: iphone 5 recovery mode

I have been trying to backup my iphone 5 to itunes but it needed the lastest version to be installed.  I did this, but just as it was finishing the install it failed and now the phone is in recovery mode.  Does anyone have any suggestions to take it out of recovery mode so that I don't lose everything?

iPhone 5, iOS 7.1.1

Posted on Apr 23, 2014 1:20 PM

Close
Kiss Chase

Q: iphone 5 recovery mode

  • All replies
  • Helpful answers

  • by KiltedTim,

    KiltedTim KiltedTim Apr 23, 2014 1:22 PM in response to Kiss Chase
    Level 9 (56,539 points)
    iPhone
    Apr 23, 2014 1:22 PM in response to Kiss Chase

    Anything that was on it is already gone.  Hopefully, you actually backed it up before attempting to install the update.

  • by Axeman1020,

    Axeman1020 Axeman1020 Apr 23, 2014 1:23 PM in response to Kiss Chase
    Level 6 (14,996 points)
    iPhone
    Apr 23, 2014 1:23 PM in response to Kiss Chase

    Unfortunately, if it is in Recovery Mode, chances are you already have.

     

    You can try a reset but if it goes right back to Recovery Mode you will need to restor.

     

    Reset: Hold the Sleep/Wake and Home buttons and don’t let go until the screen goes dark and the Apple logo appears (no data will be lost)