my ipod is able to receive new mail and I can read it but I can't respond. the reply icon has disappeared

My ipPod Touch is able to receive new mail and I can read it but I can't respond or forward. The reply icon has disappeared. I am also not able to compose a new message. It's like the whole bottom line on the screen has disappeared. Mail has worked fine until yesterday. How do I get this capability back?

iPod touch

Posted on Apr 23, 2014 2:25 PM

Reply
2 replies

Apr 23, 2014 2:36 PM in response to applescs

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Go to Settings>Mail>the accont and turn it off and turn it back on

- Note the following will delete all mail already download on the iPod:

Go to Settings>Mail>the account and delete the account from the iPod and reenter the settings

- Restore from backup. See:

iOS: Back up and restore your iOS device with iCloud or iTunes

- Restore to factory settings/new iOS device.

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my ipod is able to receive new mail and I can read it but I can't respond. the reply icon has disappeared

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