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I don't know the answer for my security questions, what can I do ?

I don't know the back up email when I try to reset the questions, because it blocked with •• dots

iPhone 5s, iOS 7.1.1, I also don't know the backup email

Posted on Apr 23, 2014 8:03 PM

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1 reply

Apr 23, 2014 8:04 PM in response to Roger_123

Alternatives for Help Resetting Security Questions and/or Rescue Mail


1. If you have a valid rescue email address, then use this procedure:

Rescue email address and how to reset Apple ID security questions.


2. Fill out and submit this form. Select the topic, Account Security. You must

have a Rescue Email to use this option.


3. This is the only option if you do not already have a valid Rescue Email.

These are telephone numbers for contacting Apple Support in your country.

Apple ID- Contacting Apple for help with Apple ID account security. Select

the appropriate country and call. Ask to speak to the Account Security Team.

Note: If you have already forgotten your security questions, then you cannot

set up a rescue email address in order to reset them. You must set up

the rescue email address beforehand.


Your Apple ID: Manage My Apple ID.

Apple ID- All about Apple ID security questions.

I don't know the answer for my security questions, what can I do ?

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