My email account is set up properly, I can connect to the Internet, but I cannot get mail from the Mail app.
My mail account is set up properly, I can connect to the Internet, but I cannot get mail from the Mail app on my iPad.
iPad, iOS 5.1.1
My mail account is set up properly, I can connect to the Internet, but I cannot get mail from the Mail app on my iPad.
iPad, iOS 5.1.1
Hello echo1946
Start with the first article to troubleshoot the issue of not getting mail on your iPad. When you get online using safari, check to see if you can log into webmail. Also keep in mind, depending on the account that mail sometimes might not come in if it is a POP account as it may have already been download elsewhere.
http://support.apple.com/kb/ts3899
https://ssl.apple.com/support/mail-settings-lookup/
http://support.apple.com/kb/PH2585
Regards,
-Norm G.
Hello echo1946
Start with the first article to troubleshoot the issue of not getting mail on your iPad. When you get online using safari, check to see if you can log into webmail. Also keep in mind, depending on the account that mail sometimes might not come in if it is a POP account as it may have already been download elsewhere.
http://support.apple.com/kb/ts3899
https://ssl.apple.com/support/mail-settings-lookup/
http://support.apple.com/kb/PH2585
Regards,
-Norm G.
Thank you, norm123. I discovered through the Internet Service Provider that the email I was inquiring about is POP3 and therefore not able to configure on the iPad. Yes, it was downloaded to Thunderbird and no longer on the web host server. Not only that, the iPad I have does not support configuring POP mail.
Anita
Hey Anita
Glad to know that you got it figured out. If you need anything else, just post a new question and we will get you to as soon as we can.
-Norm G.
You can set up a pop mail account on every ipad, just select other as the option when creating it in settings>Mail, Contacts, Calendars and put in the proper details.
I use several POP accounts on my pads.
My email account is set up properly, I can connect to the Internet, but I cannot get mail from the Mail app.