HT201419: Get help with Mail on your iPhone, iPad, and iPod touch

Learn about Get help with Mail on your iPhone, iPad, and iPod touch
RenaW

Q: After fixing an issue with my Microsoft account on the xbox, my email no longer worked on my iPhone 5c. It was saying that the password was wrong and yet when I signed through Safari it worked fine. What do I do?

After fixing an issue with my Microsoft email on the xbox 360, my email would no longer work on my iPhone. It was saying that I had put the wrong password in and it wouldn't receive my mail, and yet when I signed in though safari. It worked perfectly fine. I also tried the troubleshooting methods given on this site, and they did not work. What should I do?

iPhone 5c, iOS 7.1.1

Posted on Apr 24, 2014 9:55 AM