HT201365: Find My iPhone Activation Lock

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Q: got an iphone 4 issue where the previous owner has forgotten their password and their email address that recieves their details  what do i do next to deactivate find my iphine feature

hi  i have an iphone 4  where the person i got it off still has find my iphone activated on , i have done a factory reset andnow its asking mt to enter their id and password which they both forgot and also forgot the recovery email address is there another way of seperating the iphone from the account

iPhone 4, iOS 7.1.1

Posted on Apr 24, 2014 11:28 AM

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Q: got an iphone 4 issue where the previous owner has forgotten their password and their email address that recieves their details&nb ... more

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