Apple ID review email

I have received an email saying that I need to verify my details to Apple and will not be able to use iCloud until I've done it.

is this genuine?

It asks so much personal info that I cannot believe that apple would need such info!!

iPad, iOS 7.1.1

Posted on Apr 24, 2014 4:03 PM

Reply
4 replies

Apr 26, 2014 10:32 AM in response to SuziQ54

Hello SuziQ54,


Thank you for the question. I would be concerned about an email asking for personal information as well. The iTunes Store will not as you for personal information:


The iTunes Store will never ask you to provide personal information or sensitive account information (such as passwords or credit card numbers) via email.

Email messages that contain attachments or links to non-Apple websites are from sources other than Apple, although they may appear to be from the iTunes Store. Most often, these attachments are malicious and should not be opened. You should never enter your Apple account information on any non-Apple website. Apple websites that require Account information have apple.com, such as http://store.apple.com, or iforgot.apple.com (with the exception being iCloud.com).

Identifying legitimate emails from the iTunes Store

http://support.apple.com/kb/HT2075


I recommend reviewing the article above and the additional links below for more information on identifying phishing emails and reporting them:


Phishing & Other Suspicious Emails

http://www.apple.com/legal/more-resources/phishing/


Identifying fraudulent "phishing" email

http://support.apple.com/kb/HT4933


Additionally, this article has information about keeping your Apple ID secure:


Apple ID: Security and your Apple ID

http://support.apple.com/kb/ht4232


Thank you for using Apple Support Communities.


Best,

Sheila M.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple ID review email

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.