HT201419: Get help with Mail on your iPhone, iPad, and iPod touch

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Swoose77
Level 1 (0 points)

Q: I am unable to move email to the trash folder.  The mail appears to move, but stays in the inbox.

I am unable to move email to the trash folder.  The mail appears to move, but stays in the inbox.

iPad, iOS 7.1

Posted on Apr 24, 2014 4:29 PM

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Swoose77

Q: I am unable to move email to the trash folder.  The mail appears to move, but stays in the inbox.

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  • by Demo,

    Demo Demo Apr 24, 2014 4:35 PM in response to Swoose77
    Level 10 (95,986 points)
    iPad
    Apr 24, 2014 4:35 PM in response to Swoose77

    Try Settings>Mail, contacts, calendars>Your email account>Advanced>Move Discarded Messages into>Deleted Mailbox.

     

    Or Settings>Mail, contacts, calendars>Your email account>Account>Advanced>Move Discarded Messages into>Deleted Mailbox....and Mailbox Behaviors>. Deleted Mailbox>Trash.