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I forgot my answers to my security questions and the email that is suppose to send to change them won't send and I can't purchase anything on iTunes on my new iPhone without them.

The email for instructions says it sent but I don't get anything new in my inbox, it works for other email from iTunes though.

iPhone 4, iOS 7.1.1

Posted on Apr 24, 2014 5:12 PM

Reply
1 reply

Apr 24, 2014 5:13 PM in response to Lana220

Forgotten Security Questions / Answers...


See Here > Apple ID: Contacting Apple for help with Apple ID account security

Ask to speak with the Account Security Team...

Or Email Here > Apple Support iTunes Store Contact


More Info > Apple ID: All about Apple ID security questions


Note:

You can only set up and/or change a Rescue Email Before you forget the questions/answers

I forgot my answers to my security questions and the email that is suppose to send to change them won't send and I can't purchase anything on iTunes on my new iPhone without them.

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