HT204380: Use FaceTime with your iPhone, iPad, or iPod touch

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melvinstewart

Q: is there a button on my iphone to enable facetime for use, please help

hi, im having problem using facetime on my ipone 4 can someone please help me... thanks

iPhone 4S

Posted on Apr 24, 2014 5:34 PM

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Q: is there a button on my iphone to enable facetime for use, please help

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  • by Ocean20,

    Ocean20 Ocean20 Apr 24, 2014 5:50 PM in response to melvinstewart
    Level 6 (13,596 points)
    Apr 24, 2014 5:50 PM in response to melvinstewart

    Where did you buy the phone?

     

    HAve you gone to settings/general/restrictions is facetime on there?

     

    FACETIME MISSING

    The governments in some middle eastern countries have banned Facetime and it is disabled on iphones purchased in those countries.  The countries include KAS, UAE and others.  There is no way to get Facetime on such phones (for example it cannot be downloaded and installed) and taking the phone to another country does not cause Facetime to reappear on such phones. In  support.apple.com/kb/ts3367  it says “Note: FaceTime may not be available, or may become unavailable, on devices purchased or used in certain countries, including Saudi Arabia and the United Arab Emirates. Check your device's region of purchase for more information.”