DVDSP Just began Crashing

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Level 1

15 points

DVDSP Just began Crashing

Yesterday the same DVD Project crashed out 4 times in the same spot. I start a project and as I get each section done, I burn so we can use for our rehearsals - thus the same project is added to and burned several times over a period of 8 weeks. I've burned this particular project about 8 times already. All was well until yesterday - it went thru a muxing process and always crashed at the 58% mark. So this evening I tried burning another older, small project - and it was successful. So I deleted all the assets for my current project - I kept the menu, saved the file (without any assets), quit DVDSP, then launched and re-imported the assets. I then burned, and got no muxing but encoding started, and seemed to be working well, so I went to do another task in another room. When I returned it had crashed out, but alas I don't know where. So I tried again, and muxing returned and this time the program unexpectedly quit at 98%.

I came to this forum and read to BUILD to a folder on my desktop, then Burn in Toast. Good idea, but it crashed during the Build Process. Sigh.

Here's the problem details & Sys Config first few lines... DVD Studio Pro quit unexpectedly while using the DVD Studio Pro plug-in.

Help... Thanks for any suggestions at all.

Process: DVD Studio Pro [407]

Path: /Applications/Final Cut Studio/DVD Studio Pro.app/Contents/MacOS/DVD Studio Pro

Identifier: com.apple.dvdstudiopro

Version: 4.2.1 (431.25)

Build Info: DSP-4312500~157

Code Type: X86 (Native)

Parent Process: launchd [160]

Responsible: DVD Studio Pro [407]

User ID: 501

PlugIn Path: /Applications/Final Cut Studio/DVD Studio Pro.app/Contents/MacOS/DVD Studio Pro

PlugIn Identifier: com.apple.dvdstudiopro

PlugIn Version: 4.2.1 (431.25)

Date/Time: 2014-04-24 21:25:06.662 -0700

OS Version: Mac OS X 10.9.2 (13C64)

Report Version: 11

Anonymous UUID: A6B85390-4942-4802-36EB-C58F007C646F

Crashed Thread: 12

Exception Type: EXC_BAD_ACCESS (SIGBUS)

Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000180

iMac, OS X Mavericks (10.9.1), 3.5 GHz Intel Core i7 so spiffy

Posted on Apr 24, 2014 9:43 PM

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Answer 1

Meg The Dog

Level 6

13,561 points

Apr 24, 2014 10:09 PM in response to smidi

Do you have lots of available space on your hard drive?

MtD

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Answer 2

smidi Author

Level 1

15 points

Apr 25, 2014 6:56 AM in response to Meg The Dog

I think so, There are 2 of 3 Tb available; the project file is 43mb.

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Answer 3

smidi Author

Level 1

15 points

Apr 25, 2014 7:11 AM in response to smidi

Tried it again - via BUILD - crashed at 95%.

So tried BURN; crashed just after finishing muxing - log said, 'Done.' Crash. Error report shows Crashed thread 12:

Thread 11:

0 libsystem_kernel.dylib 0x9821ef7a mach_msg_trap + 10

1 libsystem_kernel.dylib 0x9821e16c mach_msg + 68

2 com.apple.CoreFoundation 0x95a2ad29 __CFRunLoopServiceMachPort + 169

3 com.apple.CoreFoundation 0x95a2a301 __CFRunLoopRun + 1393

4 com.apple.CoreFoundation 0x95a29b1a CFRunLoopRunSpecific + 394

5 com.apple.CoreFoundation 0x95aec221 CFRunLoopRun + 129

6 com.apple.DiscRecording 0x9afc8f68 DRWorkLoop::WorkLoop() + 266

7 com.apple.DiscRecording 0x9afc8e47 DRWorkLoop::WorkLoopEntry(DRWorkLoop*) + 17

8 com.apple.DiscRecording 0x9afc8be4 DRThreadObject::StartRoutine(DRThreadObject*) + 142

9 com.apple.DiscRecording 0x9afc8b55 DRThreadObject::SymbolRoutine(DRThreadObject*) + 17

10 libsystem_pthread.dylib 0x982435fb _pthread_body + 144

11 libsystem_pthread.dylib 0x98243485 _pthread_start + 130

12 libsystem_pthread.dylib 0x98248cf2 thread_start + 34

Thread 12 Crashed:

0 com.apple.dvdauthoring 0x00fa162f CVtsi::GetPlaylistDuration(DVDMessageClient*, CDVDMapper*, CCellManager&, unsigned long, unsigned long, CTimeCode*) + 419

1 com.apple.dvdauthoring 0x00fa2068 CVtsi::SetupPlaylistTMap(DVDMessageClient*, CCellManager&, unsigned long, CDVDMapper*, ETimeCodeFormat, CVobuTable*) + 234

2 com.apple.dvdauthoring 0x00fa3477 CVtsi::Compile(DVDMessageClient*, unsigned long, CVobuTable*, CDVDMapper*) + 411

3 com.apple.dvdauthoring 0x00f926b2 CCompileController::CompileMovieStreams() + 596

4 com.apple.dvdauthoring 0x00f94606 CCompileController::DoCompileAndMux() + 1694

5 com.apple.dvdauthoring 0x00f948fe CCompileController::BuildThread() + 600

6 libsystem_pthread.dylib 0x982435fb _pthread_body + 144

7 libsystem_pthread.dylib 0x98243485 _pthread_start + 130

8 libsystem_pthread.dylib 0x98248cf2 thread_start + 34

Thread 13:: com.apple.appkit-heartbeat

0 libsystem_kernel.dylib 0x98223b76 __semwait_signal + 10

1 libsystem_c.dylib 0x93457fb7 nanosleep$UNIX2003 + 219

2 libsystem_c.dylib 0x93457e62 usleep$UNIX2003 + 60

3 com.apple.AppKit 0x968a3a4c -[NSUIHeartBeat _heartBeatThread:] + 2318

4 com.apple.Foundation 0x9a072f0e -[NSThread main] + 45

5 com.apple.Foundation 0x9a072e66 __NSThread__main__ + 1426

6 libsystem_pthread.dylib 0x982435fb _pthread_body + 144

7 libsystem_pthread.dylib 0x98243485 _pthread_start + 130

8 libsystem_pthread.dylib 0x98248cf2 thread_start + 34

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Answer 4

Apr 25, 2014 7:27 AM in response to smidi

Digital Rebellion has a crash analyzer which helps troubleshoot the cause of the crash

http://www.digitalrebellion.com/promaintenance/

There's a free trial.

Digital Rebellion also has a tool to reset preferences although I doubt that's the problem

http://www.digitalrebellion.com/prefman/

Are you using dvdsp to create the m2v and ac3 files? If so, there might be a problem with the source quicktime. I strongly recommend that you use Compressor to create these files.

Also, you might run disk utility: repair disk and run Diskwarrior, if you have it, on all drives.

DVDSP projects can get corrupted. Might be an idea to rebuild the project if possible.

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Answer 5

smidi Author

Level 1

15 points

Apr 25, 2014 9:08 PM in response to Michael Grenadier

Thanks for the Crash Analyzer. It surely worked quickly.

I use FCPX to create the quicktime. I think you are saying then take those files into Compressor? If so, would these be appropriate settings? I am using Compressor 3.0.5... I will certainly try this.

I'll try the latest songs since all the first ones were working quite well.

Up until this saga - I was using Apple ProRes422 it WAS working fine. What do you think of that setting?

Thanks so much for the info.

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Answer 6

Apr 26, 2014 9:35 AM in response to smidi

The setting is probably ok. Just chose the one that's appropriate for the total duration of video for you dvd.

What did the crash analyzer say? Can't read minds from 3000 miles away. Maybe within a quarter mile.

The reason I was suggesting compressor is to isolate each step of the process to help isolate the source of the problem. I usually work in ProRes 422. It's a very nice format.

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Answer 7

smidi Author

Level 1

15 points

Apr 26, 2014 11:30 AM in response to Michael Grenadier

First let me say that I have successfully completed the project - just now. I am so thankful.

And so in compressor you use the DVD Settings - or do you use a ProRes setting? I did that recently.

Analyzer said it was the DVDSP Plugin - It also analyzed accurately that both Motion & FCPX had crashed last month. It also reported that one of the recent DVDSP crashes was due to an invalid timecode error. I had seen that and corrected prior. It is a very nice tool. But Confusing Suggested Actions:

* Render your timeline before playback - Huh? (aren't I already doing that?) Or does that mean use Compressor?

* Try to avoid adding too many plugins to a clip. - Huh?

* Disable or remove plugin w/Plugin Manager - wouldn't that mean I couldn't use DVDSP?

On the other hand, your suggestion Are you using dvdsp to create the m2v and ac3 files? If so, there might be a problem with the source quicktime. I strongly recommend that you use Compressor to create these files. Made me understand the process much better.

So I ran all 11 events from FCPX via Compressor (3.0.5)- and it worked fast with my old version - BUT one of the eleven doesn't display the video from within DVDSP. It does display correctly when I preview at the Finder level. It does display correctly via QT Player, but alas not in DVDSP.

Since there is a deadline on this project - I followed your suggestion and simply created a new file in DVDSP and used the old .mov files - and it worked as it has faithfully done for many years.

An interesting side note: This is my first project with FCPX and DVDSP. I learned many new workflows and it may be that I kept modifying the project in DVDSP and it simply got tired and corrupted.

Thank you so much for your willingness to follow-up. I'm going to take this opportunity to learn much more about Compressor. But the reviews say that the current version is not so hot. Sigh.

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