Q: SIM NOT VALID
I did ask my current provider to unlock my Iphone as I terminated my contract with them after more than two years. I'vegot mail from thaem as follow:
We have received your iPhone unlocking request and your phone will be remotely unlocked within the next 10 working days. In order to fully unlock the phone you will need to follow the below steps after 10 working days:
1. Place the SIM card of the new operator you wish to move to into the iPhone.
2. The iPhone will then 'Brick' (a security feature) and will require a connection to iTunes to perform a 'Customer Restore'.
3. iTunes will detect the IMEI of the device and search for updates (this normal and is performed every time the iPhone is connected to iTunes).
4. iTunes will detected the new SIM and that the 'Unlock Key' is available. It will then deploy the Unlock Key to the device.
5. From here, the iPhone (still connected to iTunes) will perform the standard un-brick process which includes:
i. Check for latest Software update
ii. Perform a customer restore (SYNC)
During this process, your iPhone will detect the SIM of a new network operator and iTunes will deploy the necessary 'Carrier Bundle' to the phone. This contains the correct settings for the new network operator, which also includes the operators' 'Network Lock'.
This means that your iPhone will then become locked to the new network.
Once the syncing is complete your phone is now ready for use with another network operator.
If you need to unlock your iPhone again you will need to contact the network operator the phone is now locked to. You can find this information by going to settings > General > About and beside 'Carrier' the network operator will be displayed.
I hope you find this information useful.
Kind Regards,
Now my problem is any time when I inset new provider sim card I see note SIM not valid and more "The sim carsthat you currently have installed i this i phone is from carrer that is not supported under the activation policy that is cuurently assigned by the activation server. this is not hardware issue" Any idea how to resolve that issue???
iPhone 4S, iOS 7.1.1
Posted on Apr 24, 2014 11:50 PM