HT201371: Use Touch ID on iPhone and iPad
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Q: I lost the Touch Id option from my Iphone 5S...it doesnt exist anymore..not in General , nor in Settings..i searched everywhere... ... I lost the Touch Id option from my Iphone 5S...it doesnt exist anymore..not in General , nor in Settings..i searched everywhere...any help? more
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Apr 25, 2014 6:18 AM in response to IbrahimDanby Meg St._Clair,What troubleshooting steps have you taken? Have you tried resetting your device by pressing and holding the Home button and power button until the silver apple appears? Have you restored the phone? If none of those works, you may have a hardware issue and may need to make an appointment at the Genius Bar at your local Apple Store.
Best of luck.