2 Replies Latest reply: Apr 27, 2014 12:28 PM by andyBall_uk
Jimmy1014 Level 1 (0 points)

I try to open the software update and I get an error message "Software Update quit unexpectedly". I haven't done any recent updates so I'm not sure what could be causing this. Also, my safari browser also stopped working.


Im running OSX 10.6.8 and this is the error message that I get:




Process:     Software Update [385]
Path:        /System/Library/CoreServices/Software Update.app/Contents/MacOS/Software Update
Identifier:  com.apple.SoftwareUpdate
Version:     ??? (???)
Build Info:  SoftwareUpdate-2710000~1
Code Type:   X86-64 (Native)

Parent Process:  launchd [300]


Date/Time:   2014-04-25 07:20:39.979 -0700
OS Version:  Mac OS X 10.6.8 (10K549)

Report Version:  6


Interval Since Last Report:      54791 sec
Crashes Since Last Report:       21

Per-App Crashes Since Last Report:   12

Anonymous UUID:                  0112FC6D-2CF3-4296-AD01-F552218DF8F7



Exception Codes: 0x0000000000000002, 0x0000000000000000

Crashed Thread:  0


Dyld Error Message:

  Library not loaded: /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore

  Referenced from: /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit

  Reason: image not found


Binary Images:

0x7fff5fc00000 - 0x7fff5fc3bdef  dyld 132.1 (???) <63B47435-46CF-3D2D-F7F4-7FE77DEEFE06> /usr/lib/dyld


Model: MacBookPro7,1, BootROM MBP71.0039.B0B, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.62f7

Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB

Memory Module: global_name

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (

Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports

Network Service: AirPort, AirPort, en1

Serial ATA Device: Hitachi HTS545025B9SA02, 232.89 GB

Serial ATA Device: HL-DT-ST DVDRW  GS23N

USB Device: Built-in iSight, 0x05ac  (Apple Inc.), 0x8507, 0x24600000 / 2

USB Device: Internal Memory Card Reader, 0x05ac  (Apple Inc.), 0x8403, 0x26100000 / 2

USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x06600000 / 4

USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8213, 0x06610000 / 6

USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0x06500000 / 3

USB Device: Apple Internal Keyboard / Trackpad, 0x05ac  (Apple Inc.), 0x0236, 0x06300000 / 2

MacBook Pro, Mac OS X (10.6.8)