HT201269: Transfer content from your previous iOS device to your new iPhone, iPad, or iPod touch

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paulnh100
Level 1 (0 points)

Q: how do i restore my new iphone

I lost my phone the other day and i've been sent a new one to replace it. My old iphone was backed up on the icloud and i can see that the back up is there on all of my other apple devices. When i was setting up the replacement iphone, there was an option to restore the iphone using a previous back up, however, the software on the new iphone needed to be updated. I skipped the steps and just went straight to the home screen and updated the software but now I dont know how to restore the replacement iphone with my old phones data using the icloud.

iPhone 5s, iOS 7.1.1

Posted on Apr 25, 2014 9:17 AM

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paulnh100

Q: how do i restore my new iphone

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  • by Lyssa,

    Lyssa Lyssa Apr 25, 2014 9:35 AM in response to paulnh100
    Level 6 (17,893 points)
    Apr 25, 2014 9:35 AM in response to paulnh100

    On the iPhone, go into Settings>General>Reset and choose Erase All Content and Settings.

     

    Once it's finished resetting itself, you'll go through the setup process again and can choose to restore from a backup.

     

    ~Lyssa