HT204233: Get help using Find My iPhone
Learn about Get help using Find My iPhone
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Helpful answers
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Apr 25, 2014 9:16 AM in response to Jimmedby JimHdk,If you have the WiFi-only iPad your location is determined by the mapped location of nearby WiFi routers.
The WiFi-only iPad does not have GPS. Without GPS location-finding is done by using a Apple location database which contains the MAC addresses of routers and their physical location. A MAC address is a unique number which is built-in to all network devices when manufactured. Each router has a unique MAC address.
The Apple database is built and updated by Apple GPS-enabled devices (primarily iPhones) actually seeing routers and then adding/updating the router's locations into the database.
Note that to be location mapped, or to be used for location determination, a WiFi router does not need to be connected to a router, it just has to see the router. More precise location determination can be done if several nearby routers can be seen. When a router is moved from one location to another erroneous locations can sometimes be reported until the router's location is corrected in Apple's database.
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Apr 25, 2014 9:17 AM in response to Jimmedby Kilgore-Trout,What exactly are you seeing to determine that it "thinks it's in Vermont"?
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Apr 25, 2014 9:40 AM in response to JimHdkby Jimmed,Im using a Cisco Router and if Apple has it in their data baseI guess I will have to wait for apple to catch up. Is there someway to have it update the location on the router?
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Apr 25, 2014 9:45 AM in response to Kilgore-Troutby Jimmed,On al my wifes location apps they are showing her still in Vermont and I did go though all the Ipad setting. Her Ipad only has Wifi so I was guessing it was getting its location data from my rounter, but I couldn't understand how. What JimHDK said makes sense. Now I have to figure out how long its going to take Apple to realize the router has been moved 2000+ miles
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Apr 25, 2014 10:46 AM in response to Jimmedby Ralph9430,If you brought the router from Vermont that is why you are seeing the wrong location info. The location stored for your router is Vermont. To test this try going to a local establishment like you library or coffee shop, connect to their Wi-Fi and see what location is reported then.
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Apr 25, 2014 11:31 AM in response to Ralph9430by Jimmed,I will try that, thank you. If the info is in the router then Im going to have to try a reset from factory. I hope its the apple database. I really hate completely losing all my custom setting. Im retired IT I still hate doing that.