I am receiving mail server "imap.gmail.com" is not responding.

Question

neetsie Author

Level 1

8 points

I am receiving mail server "imap.gmail.com" is not responding.

How can I resolve this "imap.gmail.com" issue I am experiencing? Will a back up and "hard re-set" fix it?

iPhone 5s, iOS 7.1.1

Posted on Apr 25, 2014 11:12 AM

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Answer 1

ChrisJ4203

Level 10

236,369 points

Apr 25, 2014 11:15 AM in response to neetsie

You can try to reset the phone by holding the sleep/wake and home buttons together until you see the Apple logo and then release. The phone will reboot. That does not require a backup as it does not affect data in any way.

If the server is not responding, that error is on the server side. It could be for any number of reasons, but not generally a problem with the phone.

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Answer 2

neetsie Author

Level 1

8 points

Apr 25, 2014 11:39 AM in response to ChrisJ4203

I executed the sleep/wake operation. However, it did not seem to resolve the situation. I think you are right when you advised "the error is on the server side".

Thanks so much,

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Answer 3

ChrisJ4203

Level 10

236,369 points

Apr 25, 2014 2:01 PM in response to neetsie

You're welcome. Make contact with Gmail support and see what they have to say. Good luck.

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