Sync stuck on "waiting for items to copy"
When using iTunes running on a Mac to sync to iPads, the sync becomes stuck on "waiting for items to copy."
We are running iTunes 11.1.5 on a MacBook Pro running OS X Mavericks 10.9.2. We have three iPads -- iPad 2 + cellular, iPad (4th generation) + cellular, iPad Mini + cellular -- all of which are running iOS 7.1.1. We have had this problem with all three devices since upgrade to iOS 7.x. The iPad 2 was upgraded from iOS 6.x several months after the other two were upgraded, and did not have this problem until the upgrade.
When attempting to sync, the sync generally becomes stuck on the last step, "waiting for items to copy." Usually there are few items -- an album or movie here, a play list there, occasionally an app -- that will not sync. Sometimes they used to be on the iPad in question, but during the sync they disappear. Other times I am trying to add them to the iPad. In both cases, after the "waiting for items to copy" disappears (because the sync stops unfinished or because I just cancel the sync), iTunes thinks the items are on the iPad, but they are not.
Previously, the sync would be stuck on "waiting" for anywhere from 30 minutes to 4 hours. Occasionally, it then has copied the items. But more and more, it doesn't copy them.
Most likely related to this, the "other" category of data stored on the iPads is usually suspiciously high.
Occasionally, one of the following methods will temporarily solve the problem:
- Rebooting the iPad.
- Rebooting iTunes.
- Rebooting both the iPad and iTunes.
- Rebooting the iPad, iTunes, and the MacBook.
- Selecting "Restore iPad ..." on the iTunes menu.
- Selecting "Restore from backup" on the iTunes menu.
- Combining option 5 or 6 with rebooting iTunes and/or the MacBook.
But usually, none of these methods will do anything but waste an inordinate amount of time. Updating (when an option) to the latest version of iOS 7.x hasn't made a difference.
As you can see, I've tried several options. I've scanned a large number of the related threads here and elsewhere, but to no avail.
Any ideas?
thanks in advance ...
iPad (4th gen) Wi-Fi + Cellular, iOS 7.1.1