I recently updated my username and password through apple which was very easy. But it hasnt updated in Icloud and it wont allow me to change my user name unless I use the old password which I cant remember!!!
It allowed me to change it in itunes & apps but not icloud
It wont even let me restore the phone without the password I cant remember
Please help!!
iPhone 5, iOS 7.1.1
Hi Clairegrace,
You need to do the following:
1. Go to Manage your Apple ID and sign on with your current Apple ID and password. Then, go in and Edit your New Password, and change it back to the old one (this is temporary - do NOT verify it, do NOT change the password: Apple - My Apple ID
2. Go to Settings>ICloud, scroll to the bottom and click on Delete Account. Type in your current password when asked. Follow the prompts to complete the deletion
3. Go back to Manage your Apple ID and change the Apple ID back to your New ID (you may need to verify it)
4. Go back to Settings>iCloud and sign on with your new ID
You should be all set!
Cheers,
GB
Thanks for the reply, but the issue is I dont know the old password
If you carefully read my instructions, you will see that the old password does not come into play here. Where is it that are thinking you need the old password?
GB
iCloud user name
