Ipod classic
ipod is locked, showing padlock closed, 2 blue bars and full charge.
will not change from music, but not playing. non of the controls work or touch control.
can i reset, and how?
iPod classic
User profile for user:
judysings
User level:
Community Specialist
Hi Peter,
Welcome to the Support Communities! The article below will show you how to reset your iPod:
http://support.apple.com/kb/ht1320
How to reset iPod, iPod (scroll wheel), iPod (touch wheel), and iPod (dock connector)
- Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
- Press and hold the Play/Pause and Menu buttons simultaneously until the Apple/iPod logo appears, about 6 to 8 seconds. You may need to repeat this step.
If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.
If you are still unable to reset your iPod, use only one finger from one hand to press the Center (Select) button, and one finger from the other hand to press the Menu button.
When you reset iPod all your music and files are saved, but some customized settings may be lost. Date and time are preserved (unless the iPod reset itself because it had no power and then was reconnected to power). Other customized settings, such as Bookmarks, On-The-Go Playlists, Shuffle, Backlight timer, and so forth are preserved from the last time the hard drive turned on.
iPod troubleshooting basics and service FAQ
http://support.apple.com/kb/TS1382
Cheers,
- Judy