I'm having trouble sending email to my friend's work address and home email address...but I'm able to communicate with everyone else today. Any ideas on how I can fix this?
Many thanks,
Lynn
iMac, Mac OS X (10.7.5)
Hi LynnWrites,
Welcome to the Support Communities!
It sounds like your email address may be blocked or ending up in a spam or junk folder on your friend's computer. I'd suggest your friend do the following:
1) Check their spam or junk folder first
2) Check their mail rules to make sure your email address hasn't been added to a "blocked" list
3) Search their computer (use Spotlight on a Mac) to see if your email address appears in any folders (such as a firewall or security application)
4) Contact their email service provider for further instructions
Here is some general information regarding troubleshooting sending and receiving email:
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/TS3276
I hope this information helps ....
- Judy
Hi LynnWrites,
Welcome to the Support Communities!
It sounds like your email address may be blocked or ending up in a spam or junk folder on your friend's computer. I'd suggest your friend do the following:
1) Check their spam or junk folder first
2) Check their mail rules to make sure your email address hasn't been added to a "blocked" list
3) Search their computer (use Spotlight on a Mac) to see if your email address appears in any folders (such as a firewall or security application)
4) Contact their email service provider for further instructions
Here is some general information regarding troubleshooting sending and receiving email:
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/TS3276
I hope this information helps ....
- Judy
My friend isn't receiving my email, but I can send to everyone else fine. Why?
