Q: I pick my I pod up of the side only 30 minutes ago to put some new songs on it and it was working plugged it into my laptop as nor ... I pick my I pod up of the side only 30 minutes ago to put some new songs on it and it was working plugged it into my laptop as normal still working. After importing a c.d went to pick up my nano and nothing a black screen. I have had it less then 1 year. more
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Helpful answers
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Apr 27, 2014 6:45 AM in response to Rac5by sterling r,Hey there Rac5,
It sounds like your iPod Nano 7th gen is not turning on suddenly. I would use these troubleshooting steps from the following article named:
iPod nano (7th generation): Hardware troubleshooting
http://support.apple.com/kb/TS4433
Will not turn on or screen remains dark
- Connect iPod to power for at least ten minutes to ensure that the battery has enough charge to allow iPod to turn on.
- If iPod does not turn on after ten minutes, try resetting it while it is still connected to power. Reset the iPod by holding down the Sleep/Wake button and the Home button for at least six seconds or until you see the Apple logo appear.
- If the Apple logo appears on the display, connect iPod to a computer and verify that it appears in iTunes and can play music. If iPod appears in iTunes and can play music, no further troubleshooting is needed.
- If the screen remains dark and will not turn on, then your iPod may need service.
Thank you for using Apple Support Communities.
All the best,
Sterling
