HT201263: If you can't update or restore your iPhone, iPad, or iPod touch

Learn about If you can't update or restore your iPhone, iPad, or iPod touch

LesfromIrl

Level 1 (0 points)

Q: ios 7.1.1 has killed my iphone 5s

Phone is now dead and no contact to talk to to fix a problem identified in UK!!

Wont recover when plugged into computer buttons pushed etc!!

Only saw there was a problem with the update AFTER I updated and it all went wrong!

Business phone so need it up now!!??

iPhone 5s, iOS 7.1.1

Posted on Apr 25, 2014 2:28 PM

I have this question too

Q: ios 7.1.1 has killed my iphone 5s

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Helpful answers

by ChrisJ4203,

ChrisJ4203 Apr 25, 2014 2:30 PM in response to LesfromIrl
Level 9 (59,931 points)

iPhone

Apr 25, 2014 2:30 PM in response to LesfromIrl

Is anything showing on the screen at all? The support document that you linked to the forum from should give you the answers that you need.
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by LesfromIrl,

LesfromIrl Apr 25, 2014 2:58 PM in response to ChrisJ4203
Level 1 (0 points)

Apr 25, 2014 2:58 PM in response to ChrisJ4203

the restore to itunes screen but nothing works
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by ChrisJ4203,

ChrisJ4203 Apr 25, 2014 5:40 PM in response to LesfromIrl
Level 9 (59,931 points)

iPhone

Apr 25, 2014 5:40 PM in response to LesfromIrl

Connect the device to the computer and iTunes and restore as directed in the support document that you linked to the forum with. http://support.apple.com/kb/HT1808
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