HT202157: About Apple TV (2nd and 3rd generation) software updates
Learn about About Apple TV (2nd and 3rd generation) software updates
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Helpful answers
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Apr 25, 2014 6:48 PM in response to betsyfallonby vazandrew,★HelpfulIt can vary based on network.
What is your current connection, use speedtest.net
If on wifi try ethernet.
Make sure DNS is set to automatic (settings - general - network)
Make sure router is up to date. Reboot ATV and router.
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Apr 26, 2014 6:02 AM in response to vazandrewby betsyfallon,I will try this. However we just bought a new router and I will install it later. But I will try the reboot right now.