After trying to upgrade iOS 7.1.1 for 2 days over WiFi:

After trying to upgrade iOS 7.1.1 to iPhone4 for 2 days over WiFi:

1. Not success because not enough available storage, OK I delete some Apps.

2. Retry, Not success, verify upadate and nothing update. Keep on pop-up and automatic update but not success.

3. This morning when I try again, the screen just go blank with show sign to connect to iTunes via USB Cable.

4. I connect with Cable but iTunes cannot see my iPhone. Test connection with my iPad-2 is OK and update to my iPad-2 is successful in the first time.

5. I try to Reset iPhone but still come back to the same page to connect iTunes.

6. The following is the Test Report.

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Microsoft Windows 7 Ultimate Edition Service Pack 1 (Build 7601)

ASUSTeK Computer INC. 1201T

iTunes 11.1.5.5

QuickTime 7.7.5

FairPlay 2.5.16

Apple Application Support 3.0.1

iPod Updater Library 11.1f5

CD Driver 2.2.3.0

CD Driver DLL 2.1.3.1

Apple Mobile Device 7.1.1.3

Apple Mobile Device Driver 1.64.0.0

Bonjour 3.0.0.10 (333.10)

Gracenote SDK 1.9.6.502

Gracenote MusicID 1.9.6.115

Gracenote Submit 1.9.6.143

Gracenote DSP 1.9.6.45

iTunes Serial Number 0018BCD8088D5118

Current user is an administrator.

The current local date and time is 2014-04-26 06:57:14.

iTunes is not running in safe mode.

WebKit accelerated compositing is enabled.

HDCP is supported.

Core Media is supported.

Video Display Information

Advanced Micro Devices, Inc., ATI Radeon HD 3200 Graphics

**** External Plug-ins Information ****

No external plug-ins installed.

**** Network Connectivity Tests ****

Network Adapter Information

Adapter Name: {9855420E-5595-4471-A262-3A02BBD57CC6}

Description: Realtek RTL8191SE Wireless LAN 802.11n PCI-E NIC

IP Address: 192.168.1.40

Subnet Mask: 255.255.255.0

Default Gateway: 192.168.1.1

DHCP Enabled: Yes

DHCP Server: 192.168.1.1

Lease Obtained: Sat Apr 26 06:19:26 2014

Lease Expires: Sun Apr 27 06:19:26 2014

DNS Servers: 192.168.1.1

Adapter Name: {6BEBA31E-F0C0-4613-9411-FC57A3C4D51B}

Description: Atheros AR8132 PCI-E Fast Ethernet Controller (NDIS 6.20)

IP Address: 0.0.0.0

Subnet Mask: 0.0.0.0

Default Gateway: 0.0.0.0

DHCP Enabled: No

DHCP Server:

Lease Obtained: Thu Jan 01 07:00:00 1970

Lease Expires: Thu Jan 01 07:00:00 1970

DNS Servers:

Active Connection: LAN Connection

Connected: Yes

Online: Yes

Using Modem: No

Using LAN: Yes

Using Proxy: No

Firewall Information

Windows Firewall is on.

iTunes is NOT enabled in Windows Firewall.

Connection attempt to Apple web site was successful.

Connection attempt to browsing iTunes Store was successful.

Connection attempt to purchasing from iTunes Store was successful.

Connection attempt to iPhone activation server was successful.

Connection attempt to firmware update server was successful.

Connection attempt to Gracenote server was successful.

Last successful iTunes Store access was 2014-04-26 06:46:53.

**** Device Connectivity Tests ****

iPodService 11.1.5.5 is currently running.

iTunesHelper 11.1.5.5 is currently running.

Apple Mobile Device service 3.3.0.0 is currently running.

Universal Serial Bus Controllers:

Standard Enhanced PCI to USB Host Controller. Device is working properly.

Standard OpenHCD USB Host Controller. Device is working properly.

Standard OpenHCD USB Host Controller. Device is working properly.

Standard OpenHCD USB Host Controller. Device is working properly.

No FireWire (IEEE 1394) Host Controller found.

Most Recent Devices Not Currently Connected:

iPhone 4 (GSM) running firmware version 7.1

Serial Number: 7Q037JTUA4S

iPad 2 (GSM) running firmware version 7.1.1

Serial Number: DLXFPLX6DKNW

**** Device Sync Tests ****

No iPod, iPhone, or iPad found.

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How can I suppose to do from now?