HT201263: If you can't update or restore your iPhone, iPad, or iPod touch

Learn about If you can't update or restore your iPhone, iPad, or iPod touch
Nana5838
Level 1 (8 points)
iPad

Q: How can I get my password to work in order to update to IOS 7.1.1on iPad3

The Apple ID password does not seem valid for unexplained reasons to update to IOS 7.1.1. I know the password but it won't open.

iPad (3rd gen) Wi-Fi + Cellular (VZ), iOS 7.1

Posted on Apr 26, 2014 2:22 AM

by Diavonex,Solvedanswer
Diavonex Diavonex
Level 9 (66,735 points)
A:

If you need the passcode to update to IOS 7.1.1, use your lock/unlock passcode.

 

Message was edited by: Diavonex

Posted on Apr 26, 2014 2:37 AM

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Nana5838

Q: How can I get my password to work in order to update to IOS 7.1.1on iPad3

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  • Helpful answers

  • by Diavonex,

    Diavonex Diavonex Apr 26, 2014 2:32 AM in response to Nana5838
    Level 9 (66,735 points)
    Apr 26, 2014 2:32 AM in response to Nana5838

    .

  • by Nana5838,

    Nana5838 Nana5838 Apr 26, 2014 2:27 AM in response to Diavonex
    Level 1 (8 points)
    iPad
    Apr 26, 2014 2:27 AM in response to Diavonex

    don't use the Apple ID password when updating?

  • by Diavonex,Solvedanswer

    Diavonex Diavonex Apr 26, 2014 2:37 AM in response to Nana5838
    Level 9 (66,735 points)
    Apr 26, 2014 2:37 AM in response to Nana5838

    If you need the passcode to update to IOS 7.1.1, use your lock/unlock passcode.

     

    Message was edited by: Diavonex

  • by Diavonex,

    Diavonex Diavonex Apr 26, 2014 2:31 AM in response to Nana5838
    Level 9 (66,735 points)
    Apr 26, 2014 2:31 AM in response to Nana5838

    If you are locked out of your iPad.

     

     

    1. Turn off iPad

     

     

    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)

     

     

    3. Plug USB cable into computer's USB port

     

     

    4. Hold Home button down and plug the other end of cable into docking port.

     

     

    DO NOT RELEASE BUTTON until you see picture of iTunes and plug

     

     

    5. Release Home button.

     

     

    ON COMPUTER

     

     

    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.

     

     

    7. Select "Restore iPad"...

     

     

    Note:

     

     

    1. Data will be lost if you do not have backup

     

     

    2. You must follow step 1 to step 4 VERY CLOSELY.